Frequently Asked Questions
This depends on your vehicle's charging port type. Most electric cars in Europe use Type 2. On each product page, we clearly indicate which car models the cable is compatible with. Not sure? Simply send us your license plate number and we'll check it right away.
Yes, this is safe as long as you use a CE- and TUV-certified charger . Our mobile chargers are equipped with overheating, overcurrent, and short-circuit protection . For optimal charging speed, we recommend a 16A or 32A outlet.
No, with quality cables, there's no noticeable loss of speed. Choose primarily based on convenience: 5m or 10m , depending on your parking and charging position.
Yes, our charging cables and charging stations have IP54/IP65 waterproof ratings . They can be used safely in rain, snow, and cold weather.
Yes, all our products come with a 2-year warranty . We offer immediate replacements for any manufacturing defects.
This depends on the maximum AC charging capacity of your car.
For example, if your vehicle supports 11 kW, then an 11 kW or 22 kW charging station is suitable. A higher power output than your car supports will not charge faster.
Our Type 2 accessories are compatible with almost all European EVs. Some American or Asian models may require an adapter . These adapters are also available from us.
Orders placed before 4pm will be shipped the same day .
Within the Netherlands, delivery time is usually 1–2 working days .
For Belgium this is usually 2–3 working days .
You will always receive a track & trace code as soon as your package has been shipped.